Ms. Dowlatshahi serves as Chief Diplomacy & Protocol Officer for the City of San Antonio heading up the Global Engagement Office from within the Economic Development Department.  She oversees international business, protocol, and official global relationships.  More specifically, she advises, assists and supports San Antonio elected officials and executives on matters of international affairs, public diplomacy and diplomatic procedure and protocol; is responsible for coordinating official foreign travel of Mayor and Council as well as planning the program of visits for high-level foreign dignitaries, consular & diplomatic corps members working closely with Mayor and City Council; ;and public engagement with local community business, cultural, civic, and higher education, diaspora and ethnic groups.  She manages the award-winning San Antonio Sister Cities Program and works closely with Sister Cities International as well as community stakeholders to foster and maintain San Antonio’s official relationships.

She has been recognized with Spain´s King Felipe VI Order of Civil Merit with rank of Officer’s Cross as well as the Government of Mexico´s prestigious Ohtli Award and is the 2024 recipient of the World Affairs Council of San Antonio’s International Citizen of the Year award.

She currently serves on the Board of Trustees of the World Affairs Council of San Antonio, the San Antonio Mexico Friendship Council, and the San Antonio Mexico Foundation for Education.  Additionally, she serves on the Global Advisory Council of Musical Bridges Around the World; is an Advisory member of the US Mexico Business Association (AEM) San Antonio Chapter, Anuja SA-San Antonio Chennai Sister City Alliance; Communities Aligned Baguio-San Antonio sister city alliance; and the San Antonio Creative City of Gastronomy Advisory Council.  Furthermore, she is involved with international education initiatives in San Antonio serving on the Advisory Council of the CAST Schools’ Advanced Learning Academy, and the Alamo Colleges International Advisory Council. She is a member of the San Antonio Rotary Club serving on its International Service and Program Committees. She serves on the Honorary Board of Sister Cities International and represents the City of San Antonio in the German Marshall Fund’s City Directors of International Affairs Tran-Atlantic Network.

Ms. Dowlatshahi completed her undergraduate and graduate education in the UK at the University of Westminster in London and the University of Cambridge with study abroad at Alexandria University, Egypt, and the National Autonomous University of Mexico in Mexico in Mexico.